With the MiVoice Call Recording software, your organization can quickly capture, archive, and organize, playback and share voice documentation using Mitel's patented Portable Voice Documentation (PVD ) technology. You benefit from instantaneous recall of recordings related to any given business event, like a customer experience success, report of competitor activities or ordering dispute. By organizing and sharing these recordings, you can transform isolated events into part of your continuous improvement system.
Protect and Enhance the Long-Term Value of Your Mitel Solution
Keeping your business current and prepared for the latest technology is the ideal way to invest in your digital evolution. Mitel Software Assurance provides you with the best, most up-to-date system capabilities and keeps you in control each step of the way.
Your organization will benefit from: software concurrency, ongoing standards compliance, security fixes, access to online training, and proactive performance monitoring of your Mitel systems, so that any potential situation can be controlled in advance, rather than responding to it after it has happened.